Order
Processing Time Is Approx. 7 to 15 Business Days
PLUS Carrier's Shipping Time
As stated on our web
site and on our e-mail receipt, we thank our customers for giving
us 7 to 15 BUSINESS days to process their orders (PLUS the delivery
time of the carrier that our customer chooses)...Possibly longer if
we experience backorders.
Example: If
you chose Next Day Air (UPS or Express Mail), that does not mean you
will necessarily get your package the next day. The estimated
delivery time would be 7 to 15 WORKING days (not including weekends
or holidays) to process your order PLUS the estimated 1 days for
delivery time of the carrier you chose. There
could possibly be longer delays if an item is on backorder.
We
guarantee that your order will be the size, color and style that you
ordered. If we ship you something in error, return the item to us
within 10 days. Because it was our fault, we will send you the
correct item (if it has not been discontinued) and give you credit
for your expense of shipping it back to us via Priority Mail.
On
international orders, we do not ship to Second Parties. For
customers outside of the United States, we will only ship to a
second party (a person other than the name on the credit card) if we
can verify the cardholder's identification with the bank that issued
the credit card...please include the name of the bank and their
phone number when you order.
For U.S.
customers shipping inside the U.S., we are happy to send an item or
gift to a second party at a different address after we verify your
identity with your credit card company. There is an additional $3
handling fee for this service.
Please include that information at check out in the comments
section.
To Order By Mail
Please
write down the following information on a sheet of paper:
1. Item Number (example: Z-0005)
2. How many of that
item you want to order or return.
3. A BRIEF
description of the item
4. What size of the item you are ordering.
5. What color of the item you are ordering.
Next,
please total up your purchase amount by adding up the following:
1. The cost of the
product (Quantity X Price per Item=Cost)
2. The shipping & handling cost ($5 minimum for Priority
Mail, Call Us for Your Shipping)
3. If you live in the State of
Massachusetts, add 5% sales
tax
Include
your name, address, telephone & E-mail.
Please
send your Order to:
Order
Dept.
Plastic Novelty Yard
Glasses
189 Bowdoin St Suite #38
Boston, Ma 02122
Customer
is responsible for paying any taxes, tariffs, etc. imposed by their
country.
We accept all
major credit cards.
Money Orders & Cashier's Checks also welcome.
Call (888)857-9939
FAX 1-508-256-0288
Our in-house processing time is usually
between 7 and 15 working days (sometimes longer on some items that
are back ordered). If you have a special occasion coming up in the
immediate future, call us to see if we can speed-up processing to
get it out by your deadline. We ship U.S. Priority Mail (except
International orders) and U.S. Express Mail unless you specify
otherwise (UPS Next Day Air, FedEx, UPS 2nd Day Air, etc.).
Sorry, no C.O.D. orders please.
TERMS OF SALE
All items are inspected before being
shipped. If you are not happy with your order, simply return the
item(s) any time
for
a full refund. It may take up to 3 weeks from the day we receive the
returned item(s) for a refund check to be issued. There is a
10% restocking fee applied to all returns unless
the mistake was our fault. There is no restocking fee for exchanges
or in-store credit. Shipping fees for returns and exchanges are
the responsibility of the customer, unless it was our error. You
will also be charged for the shipping charges back to you, unless
item(s) are being returned because of an error made by US.
Please call us (888)
857-9939
for a Return Authorization Number. Packages returned to
Plastic Novelty Yard Glasses,
Inc. without a visible Return Authorization Number (R.A.#)
may be refused.
WE DO NOT TAKE CREDIT
CARD FRAUD LIGHTLY.
WE WILL AGGRESSIVELY PURSUE ANY ILLEGAL CREDIT
CARD ACTIVITY TO THE FULL EXTENT OF THE LAW, INCLUDING BUT NOT
LIMITED TO REPORTING TO AND SEEKING THE HELP OF BANKS, LOCAL
LAW ENFORCEMENT AND FEDERAL AND INTERNATIONAL AGENCIES! WE COULD
ALSO BE PUBLISHING THE NAME, ADDRESS, EMAIL AND PHONE NUMBER THAT
WAS ON THE FRAUDULENT ORDER AND WHERE THE STOLEN ITEMS WERE TO BE
SHIPPED. THIS COULD BE FOUND AT OUR WEB SITE TO HELP PEOPLE WHOSE
CARDS HAVE BEEN STOLEN AND USED ILLEGALLY, TO WARN OTHER E-COMMERCE
WEB SITES AND TO ALERT LOCAL, STATE, FEDERAL AND INTERNATIONAL LAW
ENFORCEMENT AGENCIES WHO WILL BE PERIODICALLY VISITING OUR
ANTI-FRAUD WEB PAGE...NOT TO MENTION CALLING THE FRAUDULENT
ACTIVITIES TO THE ATTENTION OF THE REGULAR VISITORS WE HAVE AT
PLASTIC NOVELTY YARD GLASSES EVERY DAY.
DO NOT USE A
STOLEN OR UNAUTHORIZED CREDIT CARD
TO PURCHASE PLASTIC NOVELTY YARD GLASSES !
Order using our Secure Online Shopping Cart or
Phone Toll Free 888-857-9939
You can email your order to
orders@plasticnoveltyyardglasses.com
or FAX your order to 508-256-0288 |
